April 3, 2020:
Dear Families and Friends,
In these uncertain times, we want to reach out to let you know that we are thinking of you and your families, and that we miss you all. We look forward to the return of your smiling faces in the office, and the laughter and joy that you bring!
We are now three weeks into our office closure and want to check in. Dr. Speed, Dr. Hearn (yes, he’s back!), and all of the Smile Gallery staff are thinking of you and are here for any dental emergencies that arise. We are available to answer urgent questions and to see dental emergencies to do our part to relieve the burden on our urgent care and emergency facilities. Please call the office phone at 916-782-5503 for instructions.
We know that things in our world and yours are changing faster than any of us could have expected a few months ago. But, one thing that won’t change is our commitment to your families and your children, and staying on the cutting edge of dentistry. When the time comes to open our doors again, we will have protocols and equipment in place to deliver safe, high quality care. We have always gone above and beyond with infection control and we will continue to add measures related to COVID-19 with your families’ safety as our priority. There will be challenges to face, but we will face them together. There will be sacrifices to be made, but we will sacrifice together.
The Smile Gallery Team
P.S. We’re in contact with the tooth fairy, and she says she will still be visiting wearing proper “fairy protective equipment.” In case anyone was worried...
March 18, 2020:
In the face of the unprecedented public health crisis surrounding COVID-19, and on the recommendation of the California Dental Association, we will be closing the Smile Gallery from March 16th until March 27th. We have flexible policies in place to reschedule appointments and handle dental emergencies on a case-by-case basis.
As the situation evolves, we will have more information will be posted to the Smile Gallery website, and social media. These are historic times, and we feel profound gratitude for our patients and the outpouring of support from our community.
A reminder to all: Powerful conversations cannot be cancelled. Love cannot be cancelled. Hope cannot be cancelled.
We look forward to seeing you and your families soon, and we will continue to be here for you in any way we can.